We strive to meet and exceed your expectations. If you are not completely satisfied with your purchase, please email us at email@example.com to inquire about a refund, credit or exchange. The following information is needed to process a return:
We are happy to accept a return if you no longer need the item(s) you ordered, but Returns/Refunds are subject to the following terms:
Please note that the refund will not include the original shipping charge or the cost to return the item. In addition, the return will also be subject to a 5% restocking fee that will be deducted from the final refund amount.
WCEPS will issue a return label to you via email once the item (s) and quantity of return is confirmed.
WCEPS provides full customer support for all products and services. If you have any questions or concerns regarding your purchase, we recommend emailing us at firstname.lastname@example.org. This will result in a faster response. You may also call 877-272-5593 but a response may be delayed.
Customer support is available Monday through Friday from 8 a.m. – 5 p.m. Central Standard Time.