How to Order & FAQ

Ordering FAQs

Can I place my order online?

Yes, all orders should be placed online. See the Placing Your Order section below.

Can I call in my order or mail in my purchase order?

No, we require orders to be placed online.

Can I fax my order?

No, we do not have a fax machine. Please place your order online.

Do I need to create an account for the WIDA Store?

No, you do not need to create an account. You may continue as a guest and after placing your order, you will receive instructions on creating an account.

What information is saved if I create an account?

Your account will save your membership status, your tax exempt status, your order history and any shipping addresses you may use when placing orders.

You may update your account at any time.

I have an account for the WIDA Store but I forgot my password. How do I retrieve it?

Click the Forgot your password link on the Log In page.

I have an account for the WIDA Secure Portal. Do I use the same log in?

The WIDA Store is a separate site from the WIDA Secure Portal.

We need your vendor information. Do you have a W9?

Our W9 is available here.

What payment methods do you accept?

You may pay online by Purchase Order or Credit Card. If you are an international school we also accept wire transfers but you must email us to request a pro forma invoice.

How do I get a status update on an order I placed?

Please email and include your order number.

How do I get the correct member pricing?

Your pricing is determined by the information you provide when creating an account or checking out as a guest.

Pricing is determined by your country, state and type of school.

I am an international customer. Can I purchase WIDA materials?

Items in the Standards & Instruction category and Can Do category may be purchased by any international customer.

WIDA Assessments (WIDA MODEL and WIDA Paper Screener for Grades 1-12) may only be purchased by international customers employed by an international school. Kindergarten Screener is not available to purchase for international customers.

If you are an international customer who is a family member of a student or employed by a tutoring organization, you are not eligible to purchase assessments. You may purchase any of the items in the Standards & Instruction category and Can Do category.

How do I find the items I want to order?

Click on "View Products" to see all products available. You may filter by product category, or you may use the search bar on the top, right-hand corner to search by name or item number.

My school requires a quote. Can you send me one?

Yes. Please email with the items and quantities you need to order.

For a faster quote, you may place an order and select "Purchase Order" as your payment method. After submitting the order you will be able to print a copy of the order and provide it to your business office for purchase order creation.

Our district is tax exempt. Will we be charged tax?

You will be asked your tax exempt status to determine if you will be charged tax. If you are tax exempt, please either upload your tax exempt form when placing your order or email your tax exempt documentation to

Are you the sole source provider of WIDA Products?

Yes, we are the sole source provider of all items in the WIDA Store.

Can I return items?

Please see our Return Policy for more information.

Can my shipment be expedited?

If you need expedited shipping please email with the date you need your order.

Where do I send my check for payment?

Remit checks to:
1213 N. Sherman Ave, #322
Madison, WI 53704

Placing Your Order

Select one of two buttons when arriving at the WIDA Store – Log In or Shop Now.

If you are not logging in to a previously created account, you may Continue as Guest.

You will be prompted to enter your district or school information. This is how the site determines your member status and your product and pricing eligibility.

  • US Customers – select your District name. If you work at a charter school or private school that is not associated with a public school district you will select your individual school name.
  • International Customers – select your school name.
  • If you do not see your district or school name you can select "Other" and enter the name manually.

Continue through the steps continue as a guest. You will receive instructions on creating an account after placing your order.

Search for items to add to your cart
  • Click on "View Products" on the top, left-hand corner to see all products available.
  • You may filter by product category, or you may use the search bar on the top, right-hand corner to search by name or item number.

Continue through the checkout process.

Pay by credit card or purchase order

If paying by credit card, the information you enter in the Billing Section must match the name and address associated with your credit card.

If paying by purchase order and you have your purchase order:

  • Upload your PO and enter your PO number in the PO Number field.
  • Your order will be processed immediately and an invoice will be emailed

If paying by purchase order and you do not have your purchase order:

  • Submit your order
  • You will receive an email with a copy of your order to provide to your business office
  • Once you have your PO, email it to and include your order information
  • Upon receiving your PO, WCEPS will process your order and an invoice will be emailed

Customer Support

WCEPS provides full customer support for all products and services. If you have any questions or concerns regarding your purchase, we recommend emailing us at This will result in a faster response. You may also call 877-272-5593 but a response may be delayed.

Customer support is available Monday through Friday from 8 a.m. – 5 p.m. Central Standard Time.