How to Order & FAQ

Ordering FAQs

- WIDA Screener Paper for grades 1-12 and WIDA MODEL may be purchased by U.S. schools and international schools that teach a full curriculum with English as the language of instruction.
- WIDA Screener Paper for Kindergarten is available only to U.S. public schools in WIDA Consortium states.
- WIDA assessments are not available to tutoring organizations, parents of students, or other individuals who are not employed at an eligible school.  
Member status is determined by the location and type of school where you are employed. WIDA Member  status applies to U.S. public schools within a WIDA state or territory. Visit the WIDA website to see the map of WIDA states and territories.
 The correct pricing is applied automatically based on the location and type of school where you are employed. If you are an individual purchasing for your own use, please select "Other" after entering your state as you will not have a district to select. 
Yes, all orders should be placed online. See the Placing Your Order section below for instructions on ordering materials.

No, we require orders to be placed online.
Can I fax my order?
No, we do not have a fax machine. Please place your order online.
Can my shipment be expedited?
If you need expedited shipping please email store@wceps.org with the date you need your order.
How do I get a status update on an order I placed?
You will be asked your tax exempt status to determine if you will be charged tax. If you are tax exempt, please either upload your tax exempt form when placing your order or email your tax exempt documentation to store@wceps.org.
No, you do not need to create an account. You may continue as a guest. After placing an order, you will receive an email with instructions on creating an account.
I have an account for the WIDA Store but I forgot my password. How do I retrieve it?
Click the Forgot your password link on the Log In page.
The WIDA Store is a separate site from the WIDA Secure Portal.
What information is saved if I create an account?
Your account will save your membership status, your tax exempt status, your order history and any shipping addresses you may use when placing orders. You may update your account at any time.
You may pay online by Purchase Order or Credit Card. If you are an international school we also accept wire transfers but you must email us to request a pro forma invoice.
Where should check payments be sent?
Our vendor address and remit to address is: 
WCEPS 
1213 N. Sherman Ave, #322 
Madison, WI 53704 
United States
Orders ship by UPS within 1-2 days. Once the order ships the estimated delivery time is 2-3 business days.
How will I know the order has shipped?
You will receive an email with the UPS tracking information after the order ships.
If you need expedited shipping please email store@wceps.org with the date you need your order.
How do I get a status update on an order I placed?
Please email store@wceps.org and include your order number.
Option 1: Receive a quote immediately by submitting an online order. Add the items to the shopping cart, select Purchase Order as the payment method, but do not upload any documents. You will receive an email confirmation with the order details. The order will be placed on hold until we receive the purchase order. Once you have the purchase order, email it to store@wceps.org and include the order number.
 Option 2: Send an email to store@wceps.org with the items, quantities, billing name and address, and shipping name and address. A quote will be sent by email within 24 hours.
- Yes, items may be returned within 60 days of the original purchase date. 
- Materials must be clean, unused, and undamaged, in sets or packages as originally purchased.
- See our Return Policy for more information.
WCEPS is the sole source provider of the WIDA materials available on the WIDA store website (WIDA Screener Paper, WIDA MODEL Online and Paper, WIDA Standards materials, etc.). WCEPS also provides licensed WIDA workshops and offers tailored webinars and in-person sessions/workshops through our CARE Coaching program. WCEPS is a WIDA partner but is a separate vendor.

Our W-9 is available store.wceps.org/w9.pdf
Our Sole Source letter is avaiable at store.wceps.org/sole-source

Placing Your Order
Select one of these options: Step 1 / Let's Go or Log In. 
  • U.S. Customers: Select the School District name. If you are employed at a charter school or private school that is not associated with a public school district, select the individual school name.
  • International Customers: Select the school name.
  • If the school district or school name is not displayed, select "Other" and provide the school name.
Continue through the steps as a guest. You will receive an email asking if you wish to create an account after you place your first online order.
  • Click on "View Products" on the top, left-hand corner to see all products available.
  • You may filter by product category, or you may use the search bar on the top, right-hand corner to search by name or item number.
Credit Cards:
The information entered in the Billing Section must match the name and address associated with the credit card.

Purchase Orders: 
If paying by purchase order and you have your purchase order:
  • Upload your PO and enter your PO number in the PO Number field.
  • Your order will be processed immediately and an invoice will be emailed
If paying by purchase order and you do not have your purchase order:
  • Submit your order
  • You will receive an email with a copy of your order to provide to your business office
  • Once you have your PO, email it to store@wceps.org and include your order information
  • Upon receiving your PO, WCEPS will process your order and an invoice will be emailed

Customer Support

WCEPS provides full customer support for all products and services. If you have any questions or concerns regarding your purchase, we recommend emailing us at store@wceps.org. This will result in a faster response. You may also call 877-272-5593 but a response may be delayed.

Customer support is available Monday through Friday from 8 a.m. – 5 p.m. Central Standard Time.