How to Order & FAQ

Ordering FAQs

Yes, all orders should be placed online. See the Placing Your Order section below for instructions on ordering materials. 
No, we require orders to be placed online.
No, you do not need to create an account. You may continue as a guest and after placing your order,you will receive instructions on creating an account.
Click the Forgot your password link on the Log In page.
The WIDA Store is a separate site from the WIDA Secure Portal.
Our W9 is available here.
You may pay online by Purchase Order or Credit Card. If you are an international school we also accept wire transfers but you must email us to request a pro forma invoice.
Please email store@wceps.org and include your order number.
Your member status is determined by the type of school where you are employed and the location of the school.

WIDA Members: you are considered a WIDA Member if you are employed by a public school within a WIDA state or territory. You may visit the WIDA site to see the map of WIDA states and territories.

Non-Member: you are considered a Non-Member if you are 1) employed by a private school within a WIDA State, 2) employed by any school not in a WIDA state or 3) employed by a school outside of the US.
Click on "View Products" to see all products available. You may filter by product category, or you may use the search bar on the top, right-hand corner to search by name or item number.
Yes. Please email store@wceps.org with the items and quantities you need to order.

For a faster quote, you may place an order and select "Purchase Order" as your payment method. After submitting the order you will be able to print a copy of the order and provide it to your business office for purchase order creation.
Your pricing is determined by providing the information about your district/school that is requested in Step 1.

 Pricing is determined by your country, state and type of district/school where you are employed. If you are an individual purchasing for your own use, please select "Other" after entering your state as you will not have a district to select. 
Your account will save your membership status, your tax exempt status, your order history and any shipping addresses you may use when placing orders.

You may update your account at any time.
No, we do not have a fax machine. Please place your order online.
You will be asked your tax exempt status to determine if you will be charged tax. If you are tax exempt, please either upload your tax exempt form when placing your order or email your tax exempt documentation to store@wceps.org.
Yes, we are the sole source provider of all items in the WIDA Store.
Please see our Return Policy for more information.
If you need expedited shipping please email store@wceps.org with the date you need your order.
Remit checks to: 
WCEPS 
1213 N. Sherman Ave, #322 
Madison, WI 53704 

Placing Your Order
Select one of two buttons when arriving at the WIDA Store – Log In or Shop Now.

If you are not logging in to a previously created account, you may Continue as Guest.

Continue through the steps continue as a guest. You will receive instructions on creating an account after placing your order. will be prompted to enter your district or school information. This is how the site determines your member status and your product and pricing eligibility.

  • US Customers – select your District name. If you work at a charter school or private school that is not associated with a public school district you will select your individual school name.
  • International Customers – select your school name.
  • If you do not see your district or school name you can select "Other" and enter the name manually.

Continue through the steps continue as a guest. You will receive instructions on creating an account after placing your order.
  • Click on "View Products" on the top, left-hand corner to see all products available.
  • You may filter by product category, or you may use the search bar on the top, right-hand corner to search by name or item number.

Continue through the checkout process.
If paying by credit card, the information you enter in the Billing Section must match the name and address associated with your credit card.

If paying by purchase order and you have your purchase order:

  • Upload your PO and enter your PO number in the PO Number field.
  • Your order will be processed immediately and an invoice will be emailed

If paying by purchase order and you do not have your purchase order:

  • Submit your order
  • You will receive an email with a copy of your order to provide to your business office
  • Once you have your PO, email it to store@wceps.org and include your order information
  • Upon receiving your PO, WCEPS will process your order and an invoice will be emailed

Customer Support

WCEPS provides full customer support for all products and services. If you have any questions or concerns regarding your purchase, we recommend emailing us at store@wceps.org. This will result in a faster response. You may also call 877-272-5593 but a response may be delayed.

Customer support is available Monday through Friday from 8 a.m. – 5 p.m. Central Standard Time.